Privacy Policy

1. What we collect

Account data: your name, email, and password (stored hashed). Workspace data: your documents, templates, brand assets (logo, colors, fonts), and company info such as the address, contacts, and bank details you choose to store. Usage data: basic logs needed to run and secure the service.

Signature records: when someone signs a document through a signing link, we record the name they typed, the time of signing, and their IP address and browser identifier. This is the audit trail that makes the signature meaningful, and it is visible to the workspace that requested the signature.

2. How we use it

To provide Triplewave: rendering your documents, applying your brand, and generating drafts. When Triplewave drafts for you, the relevant document content, brand voice, and company info are sent to our AI provider (Anthropic) to produce the draft.

API data sent to our AI provider is not used to train their models, and we do not use your content to train models either. We do not sell your data or share it with advertisers.

Transactional email — workspace invitations and signature requests — is delivered through our email provider, AutoSend, which processes recipient names and addresses for delivery. If you subscribe to a paid plan once they launch, payments will be handled by our payment processor, Dodo Payments; we never store your card details.

3. Where it lives

Your data is stored in our application database and processed by the infrastructure providers that host Triplewave. Bank details you store for document footers are displayed only in your own documents; treat what you place in documents as visible to whoever you share those documents with.

4. Cookies

We use only the cookies required to keep you signed in, plus local storage in your browser for interface preferences such as your theme choice. No third-party advertising or cross-site tracking cookies.

5. Your choices

You can edit or delete your documents, brand kit, and company info at any time from your workspace. The one exception: signed documents are retained as records, because the signature audit trail exists to protect both parties. You can request full deletion of your account and all associated data by writing to us; we will complete it within 30 days.

6. Early access caveats

Triplewave is an early-access product. We follow standard security practices — encrypted transport, hashed credentials, scoped workspace access — but recommend not storing data you consider highly sensitive during this phase.

7. Changes & contact

Triplewave is operated by DROIDSIZE TECHNOLOGIES PVT. LTD. ("Droidsize"), a product studio based in India. We will update this policy as the product evolves and note the revision date above. Questions or requests: hello@droidsize.com.